Style Sync (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and other services (collectively, the “Platform”). By accessing or using the Platform, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We may collect the following types of information from users (collectively referred to as “Personal Data”):
Personal Information: Includes your name, email address, phone number, and other contact information that you provide when creating an account or booking an appointment.
Booking Information: Details of appointments, such as date, time, location, service type, and Service Provider.
Payment Information: If payments are made through our Platform, we may collect transaction details, but payment card information is processed by third-party payment providers.
Technical Information: Automatically collected data, such as IP address, browser type, device information, and browsing activity on the Platform.
Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to collect information about how you interact with the Platform. For more details, see Section 7: Cookies and Tracking.
2. How We Use Your Information
We may use your Personal Data for the following purposes:
To Provide Services: Facilitate booking, manage appointments, and process payments between Clients and Service Providers.
Communication: Send notifications, confirmations, and updates related to your bookings or account.
Customer Support: Assist you with inquiries, technical issues, and other support needs.
Personalization: Tailor your experience on the Platform based on your preferences and past interactions.
Analytics: Analyze Platform usage to improve functionality, optimize user experience, and enhance our services.
Marketing and Promotions: With your consent, send you special offers, promotions, and other information about products and services we believe may interest you.
3. How We Share Your Information
We do not sell or rent your Personal Data to third parties. However, we may share your information in the following circumstances:
With Service Providers: Your booking information may be shared with the relevant beauty or wellness professional to facilitate services.
With Third-Party Vendors: We may work with vendors who assist with services such as payment processing, analytics, and marketing. These parties are authorized to use your information only as necessary to provide services to us.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new ownership.
Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or to protect our rights and safety.
4. Your Choices and Rights
Depending on your jurisdiction, you may have the following rights regarding your Personal Data:
Access and Correction: You can access and update your personal information at any time through your account settings.
Deletion: You may request that we delete your Personal Data, subject to any retention requirements by law.
Data Portability: In certain circumstances, you may request a copy of your Personal Data in a commonly used format.
Marketing Communications: You can opt out of marketing emails by following the unsubscribe instructions in each email. Even if you opt out, we may still send you non-promotional messages related to your account or bookings.
To exercise these rights or make a request, please contact us at [Your Email Address].
5. Data Retention
We retain Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer needed, we will securely delete or anonymize your information.
6. Security of Your Information
We use reasonable technical, administrative, and physical safeguards to protect your Personal Data. However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and analyze information about your interactions with the Platform. This helps us improve functionality and customize your experience. You can set your browser to reject cookies, though this may limit your access to certain features of the Platform.
For more details on our use of cookies, please refer to our [Cookies Policy](link to cookies policy).
8. Third-Party Links
Our Platform may contain links to third-party websites. This Privacy Policy does not apply to those sites. We are not responsible for the content or privacy practices of any linked sites, and we encourage you to review their privacy policies before interacting with them.
9. Children’s Privacy
Our Platform is not intended for use by individuals under the age of 16. We do not knowingly collect Personal Data from children under 16. If we become aware that we have collected Personal Data from a child under 16 without verification of parental consent, we will delete such data.
10. International Data Transfers
If you are located outside the country where our servers are located, please be aware that your information may be transferred, stored, and processed in a different country where data protection laws may differ. By using the Platform, you consent to such transfers.
11. Changes to This Privacy Policy
Style Sync may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on the Platform and updating the “Last Updated” date at the top. Your continued use of the Platform after any changes indicates your acceptance of the updated policy.
