Welcome to Style Sync (“we,” “us,” “our”). By accessing or using our platform, including our website and mobile applications (collectively, the “Platform”), you (“User,” “you,” or “your”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the Platform.
1. Introduction
Style Sync provides an online platform that facilitates appointment scheduling and management for beauty and wellness professionals, including barbers, hair salons, and other beauty businesses. We serve as a booking and management platform but do not directly provide any beauty or wellness services.
2. Definitions
Platform: Refers to our website, mobile applications, and any related services we offer.
Service Provider: A business or individual listed on our Platform providing beauty and wellness services.
Client: A user who books an appointment through the Platform.
Content: All text, images, data, and information available on the Platform.
3. User Accounts and Registration
To access certain features of our Platform, you must create an account. You agree to:
Provide accurate, complete, and current information during registration.
Maintain the confidentiality of your account and password.
Accept responsibility for all activities that occur under your account.
Immediately notify us of any unauthorized use of your account.
We reserve the right to suspend or terminate your account if we suspect any violation of these Terms.
4. Scope of Services
Style Sync provides scheduling, booking management, notifications, and other services related to appointment management. We act solely as a booking facilitator and do not endorse or guarantee the quality, safety, or legality of services provided by Service Providers. All service-related interactions, including payments and disputes, are between the Client and the Service Provider.
5. User Responsibilities
You are solely responsible for:
Ensuring the accuracy and completeness of any information you provide on the Platform.
Complying with all applicable laws and regulations.
Directly contacting the Service Provider if any issues or questions arise about booked services.
Service Providers are responsible for delivering booked services professionally, safely, and legally.
6. Payments and Fees
If the Platform facilitates payment processing:
Clients are required to pay for bookings through the Platform.
Style Sync may charge transaction or booking fees, which will be disclosed at the time of booking.
Refunds, if applicable, are subject to our Cancellation and Rescheduling Policy (see below).
Third-party payment processors may handle payments, and users agree to be bound by their terms and conditions as well.
7. Cancellation and Rescheduling Policy
Clients may cancel or reschedule appointments based on the Service Provider’s policies, which may include cancellation fees or limitations on refunds. Style Sync reserves the right to establish platform-wide cancellation fees in certain cases.
If a Service Provider cancels an appointment, Clients will be notified and may be eligible for a refund or rescheduling, depending on the circumstances.
8. Content and Intellectual Property
The Platform and all Content (e.g., text, images, logos) are the exclusive property of Style Sync or are licensed to us. You may not copy, distribute, modify, or create derivative works based on any Content without our express written permission.
9. User-Generated Content and Reviews
Users may have the option to post reviews, feedback, or other content. By submitting any content, you agree:
That your content is accurate, lawful, and not misleading.
Not to post content that is offensive, defamatory, or otherwise violates the rights of others.
That we may moderate, edit, or remove any content at our sole discretion.
10. Privacy Policy
By using our Platform, you consent to our collection and use of personal data as outlined in our [Privacy Policy](link to privacy policy). This includes using data for booking management, notifications, and account management.
11. Limitation of Liability
To the fullest extent permitted by law:
Style Sync shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Platform.
We are not liable for the quality, safety, legality, or accuracy of services provided by Service Providers.
Our total liability for any claim related to these Terms or the Platform is limited to the amount you paid for our services, if any.
12. Disclaimers
The Platform and all related services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. We do not guarantee that the Platform will meet your needs or be available uninterrupted, secure, or error-free.
13. Indemnification
You agree to indemnify, defend, and hold harmless Style Sync, its affiliates, and its employees from any claims, liabilities, damages, or expenses, including reasonable legal fees, arising out of:
Your use of the Platform.
Your violation of these Terms.
Your infringement of any third-party rights.
14. Termination of Use
We reserve the right to suspend or terminate your access to the Platform at our discretion if you violate these Terms or if we determine your actions are detrimental to the Platform, other users, or our business.
15. Amendments to Terms and Conditions
Style Sync may amend or update these Terms at any time. Changes are effective upon posting. Continued use of the Platform after changes are posted constitutes acceptance of the revised Terms.
16. Governing Law and Jurisdiction
These Terms are governed by the laws of UK. Any disputes arising from these Terms or the Platform shall be resolved exclusively in the courts located in the UK.
